Privacy Policy

Last updated: November 13, 2026

TBD Auction (“we”, “us”) operates the TBD Auction mobile app for local liquidation auctions and in-store pickup at 1897 W Pinhook Rd, Lafayette, LA 70508. This policy describes what we collect, why we collect it, and how you can control it. We do not sell your personal information.

1. Information we collect

Account: name, email, mobile number, and password (stored by our auth provider, not in readable form).

Auction activity: watchlist, bids, wins, pickup appointments, saved searches, and related timestamps.

Optional: saved addresses and card last-4 digits plus expiry for your records. We do not store full card numbers. Payment for wins is at the warehouse.

Device: basic app diagnostics if you contact support (for example, app version).

We do not collect precise GPS location, contacts, or your photo library unless you later grant that permission for a specific feature.

2. How we use it

To create and secure your account (including email confirmation and password reset), run auctions, identify winners, schedule store pickup, communicate about bids and wins, and prevent fraud or abuse.

3. Sharing

We share data with infrastructure providers that host the app and database (currently Supabase) and with store staff who need winner and PIN details to release items. We do not sell personal data or use it for third-party advertising.

4. Retention

We keep account and bid records while your account is open and as needed for pickup, disputes, and legal records. If you delete your account, we remove or anonymize personal data we control, except records we must keep (for example, completed sales or legal holds).

5. Your rights

You can view and update name and phone in Profile → Personal Information, change your password in Profile → Security, and delete your account in Profile → Delete account. Web instructions: Delete your account.

Email support@tbdauction.com for access, correction, or deletion requests.

6. Children

The app is not directed at children under 13 (or 16 in some regions). We do not knowingly collect data from children. Bidding is intended for adults 18 or older.

7. Security

We use encrypted connections (HTTPS), hashed passwords via our auth provider, and access controls so you only see your own account data. No method of transmission is 100% secure.

8. International users

Servers may be in the United States. If you use the app from elsewhere, you understand your data may be processed in the US.

9. Changes

We may update this policy. The “Last updated” date will change. Continued use after an update means you accept the revised policy.

10. Contact

TBD Auction · 1897 W Pinhook Rd, Lafayette, LA 70508
Email: support@tbdauction.com
Or use Chat Support in the app.